Brand Mention Monitor
Know when people talk about you — with sentiment and suggested replies.
Overview
Your Dot watches social, forums, review sites and news for mentions of your brand and products, classifies sentiment and urgency, and drafts responses for the ones worth replying to.
What your Dot does
- 1
Search all sources for mentions since the last run.
- 2
Classify sentiment, reach and whether a reply is warranted.
- 3
Draft suggested replies for actionable mentions.
- 4
Post alerts and a daily roll-up.
Inputs
Brand terms
list
Names, product names, common misspellings.
Alert threshold
text · optional
Only notify for negative, high-reach, or everything.
Deliver to
connection
Slack channel or email.
Connects to
Runs inside your Dot with your own accounts. Publishers never see your data.
You get
- Real-time alerts
- Daily roll-up
- Suggested replies
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