Support FAQ Synthesizer
Turn last week's support tickets into help-center articles and product insights.
Overview
Your Dot reads resolved tickets and chats, clusters recurring questions, drafts or updates help-center articles and hands product a ranked list of friction points.
What your Dot does
- 1
Read resolved conversations from the past week.
- 2
Cluster by intent and identify gaps in the help center.
- 3
Draft new articles or updates in your style.
- 4
Post a ranked friction report to product.
Inputs
Support tool
connection
Intercom, Zendesk or HelpScout.
Help center
connection
Where articles live.
Connects to
Runs inside your Dot with your own accounts. Publishers never see your data.
You get
- Help-center drafts
- Friction report
- Question clusters
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